Lamus Design
Website: https://www.lamusdesign.co.za/
Last Updated: 27/08/2023
At Lamus Design, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, services, and communications. By using our website and services, you consent to the practices outlined in this Policy.
1. Information We Collect
We may collect the following types of personal information:
1.1 Information You Provide Directly
- Name, surname, and contact details (email, phone number, address).
- Business information (company name, website, branding material).
- Payment details (for billing and invoicing purposes).
- Content or materials you supply for website design or SEO projects.
1.2 Information Collected Automatically
When you visit our website, we may collect:
- IP address and browser type.
- Pages visited, time spent, and interactions with our website.
- Device and operating system information.
- Cookies and tracking technologies for analytics and site performance.
1.3 Third-Party Data
In some cases, we may receive information from trusted partners (e.g., payment gateways, analytics providers, or marketing platforms).
2. How We Use Your Information
We use your personal information for the following purposes:
- To provide and deliver our services (website design, SEO, maintenance).
- To process payments, invoices, and contracts.
- To communicate with you regarding your project, updates, or support.
- To send marketing communications, promotions, or newsletters (only if you consent).
- To improve our website, services, and customer experience.
- To comply with legal obligations and enforce agreements.
3. Cookies and Tracking
We use cookies and similar technologies to:
- Enhance user experience on our website.
- Remember your preferences and login sessions.
- Collect website analytics (via tools such as Google Analytics).
- Track marketing performance and ad campaigns.
You can disable cookies in your browser settings, but some features of our website may not function correctly.
4. Sharing of Information
We do not sell or rent your personal data. However, we may share information with:
- Service providers and contractors who assist in delivering our services (e.g., hosting providers, email marketing tools).
- Payment processors to securely process transactions.
- Legal authorities when required by law or to protect our rights.
- Business transfers if Lamus Design undergoes a merger, acquisition, or sale of assets.
All third parties are required to handle your data in compliance with this Privacy Policy and applicable data protection laws.
5. Data Storage and Security
We take appropriate technical and organizational measures to safeguard your information from unauthorized access, alteration, disclosure, or destruction. This includes:
- Secure servers and encrypted communications (SSL/HTTPS).
- Restricted access to sensitive information.
- Regular updates and monitoring of our systems.
While we strive to protect your data, no method of transmission or storage is 100% secure.
6. Data Retention
- We retain your information only as long as necessary to provide services, fulfill legal obligations, or resolve disputes.
- Project-related data (design files, content, etc.) may be stored for reference or backup purposes unless you request deletion.
7. Your Rights
Under POPIA (South Africa) and GDPR (if applicable), you have the following rights:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data where legally permissible.
- Opt out of marketing communications at any time.
- Withdraw consent for data processing.
8. Children’s Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have unintentionally collected such data, please contact us for removal.
9. International Data Transfers
If you access our services from outside South Africa, please note that your data may be transferred and stored on servers located in other jurisdictions. We ensure appropriate safeguards are in place to protect your information.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the revised date. Continued use of our services means you accept the updated Policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Lamus Design
Website: https://www.lamusdesign.co.za/
