Privacy Policy

How we collect, use, store and protect your personal information — in plain language.

Last updated: 31 July 2026

At Lamus Design we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you interact with our website, our services and our communications. By using our website and services, you consent to the practices set out below.

1. Information we collect

1.1 Information you provide directly

Name, surname and contact details (email address, phone number, physical address).
Business information such as company name, website address and branding material.
Payment details, for billing and invoicing purposes.
Content or materials you supply for website design, e‑commerce or SEO projects.

1.2 Information collected automatically

IP address and browser type.
Pages visited, time spent and interactions with our website.
Device and operating system information.
Cookies and similar technologies used for analytics and site performance.

1.3 Third‑party data

In some cases we may receive information from trusted partners, such as payment gateways, analytics providers or marketing platforms.

2. How we use your information

To provide and deliver our services — website design, SEO and maintenance.
To process payments, invoices and contracts.
To communicate with you about your project, updates or support.
To send marketing communications, promotions or newsletters, but only if you have consented.
To improve our website, services and customer experience.
To comply with legal obligations and enforce our agreements.

3. Cookies and tracking

We use cookies and similar technologies to enhance your experience, remember your preferences and login sessions, collect website analytics through tools such as Google Analytics, and measure marketing performance. You can disable cookies in your browser settings, though some features of our website may then not work correctly.

4. Sharing of information

We do not sell or rent your personal data. We may share information with:

Service providers and contractors who help us deliver our services, such as hosting providers and email marketing tools.
Payment processors, to process transactions securely.
Legal authorities, where required by law or to protect our rights.
An acquiring party, if Lamus Design undergoes a merger, acquisition or sale of assets.

All third parties are required to handle your data in line with this Policy and applicable data protection law.

5. Data storage and security

We take appropriate technical and organisational measures to safeguard your information against unauthorised access, alteration, disclosure or destruction. These include secure servers and encrypted communication (SSL/HTTPS), restricted access to sensitive information, and regular updates and monitoring of our systems. While we work hard to protect your data, no method of transmission or storage is completely secure.

6. Data retention

We retain your information only as long as necessary to provide our services, meet legal obligations or resolve disputes. Project‑related data such as design files and content may be kept for reference or backup purposes unless you ask us to delete it.

7. Your rights

Under POPIA in South Africa, and the GDPR where it applies, you have the right to:

Access the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your data where this is legally permissible.
Opt out of marketing communications at any time.
Withdraw your consent for data processing.

See our POPIA Policy for how to exercise these rights.

8. Children’s privacy

Our services are not directed at individuals under the age of 18 and we do not knowingly collect personal information from children. If you believe we have unintentionally collected such data, please contact us and we will remove it.

9. International data transfers

If you access our services from outside South Africa, your data may be transferred to and stored on servers in other jurisdictions. We ensure appropriate safeguards are in place to protect it.

10. Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or in the law. The updated version will be posted on this page with a revised date. Continued use of our services means you accept the updated Policy.

Contact us

If you have any questions about this Privacy Policy, please get in touch: