Someone Should Be Looking After Your Website

If your site is WordPress, yes — something needs updating most months, and the gap between updates is where the trouble starts. If your site is a handful of plain HTML pages that never change, honestly, no. Ask us and we will tell you which one you have.

Usually nothing, for a while. Then one of three things: a plugin update you finally install breaks the layout because it skipped four versions, the contact form stops sending and you do not notice for weeks, or a scanner finds an old vulnerability and you are cleaning up a hacked site. The first two are annoying. The third costs real money.

Standard is R600 a month and covers updates, backups, support and three content changes a month plus remote-desktop help. Pro is R1 200 and includes a new page each month. Premium is R2 000 for unlimited small changes and e-commerce product updates. Pay annually and you get two months free on any of them.

Any time, with no notice period and no cancellation fee. You pay for the month you are in and that is where it stops. We hand you your latest backup on the way out. Moving up or down a plan is the same — just tell us and it changes from the next invoice.

The whole site: your pages, your images, the database and the code. Taken daily and stored away from your hosting, because a backup sitting on the same server as the site is not really a backup. If you need it restored, say so and we put the most recent clean version back — usually within the hour.

We clean it, close whatever hole let them in, and restore from a backup taken before the break-in. Then we tell you plainly what happened. This is covered on every plan — we are not going to quote you extra on the worst day of your website’s life.

We fix things. White screens, 500 errors, broken layouts, plugin conflicts, forms that stopped emailing, 403s and 404s, login problems, mobile display going strange. If it is a small fix it is included; if it turns out to be a rebuild we will say so before doing anything and quote it separately.

No. Your site can stay exactly where it is — we just need access. The only real requirement is that it is WordPress. We will also happily look at the hosting itself and tell you if it is the reason your site is slow, which it sometimes is.

Not at all, and it is most of what we do. We start with a health check so we know what we have inherited, fix anything obviously wrong, and go from there. If you already have a developer we are happy to work alongside them rather than take over.

Weekly on Standard and Pro. Daily on Premium. Uptime is watched constantly on every plan, so if the site goes down we usually know before you do. Support hours are 9am to 5pm on weekdays — outside that, the emergency number is on this page.